Question 1 - Trouble logging in
Are you getting the Oops! Page? This is because the page you are attempting to access is not a part of your membership… BUT if you think it should be reach out to firstname.lastname@example.org to let them know and help you out.
Question 2 - Membership Access isn't working
If you having an issue with your login. Here are a couple of things you can do to help get you access:
1. clear your browser history
2. clear your browser cookies and cache
3. close your browser and reopen it
4. type in your email and password instead of copy/pasting
If after all that you have an issue please reach out to support for assistance.